Digital Manufacturing FAQs
What is the advantage of working with Konlida? Why should I choose your company to make my parts?
Konlida combines advanced multi-axis CNC machining with dedicated engineering support. Every project receives a comprehensive DFM (Design for Manufacturability) review （→ /about-us/prodesk/） from our engineer team—not an automated algorithm. ISO 13485 and AS9100D certified processes ensure quality and traceability for regulated industries. From prototype to production, you have a single point of accountability under one quality system.
What companies do you work with?
Due to confidentiality obligations, we do not publish a full customer list. However, we serve OEMs and contract manufacturers across medical technology, aerospace, semiconductor, automotive, and industrial equipment sectors. Selected customer success stories are available under NDA or with client permission.
Is a Non-Disclosure Agreement (NDA) required to do business with Konlida?
An NDA is not required to begin discussions. All design files and project information submitted to Konlida are treated as confidential. If your project requires a formal NDA, we are happy to execute one before detailed technical review begins. Contact our team （→ /contact-us/） to discuss your requirements.
What industries use Konlida services?
We serve a range of demanding industries including medical devices, aerospace and defense, semiconductor equipment, automotive and e-mobility, robotics and automation, and industrial equipment.
When should I use CNC machining versus other manufacturing methods?
CNC machining is ideal for functional prototypes, low-volume production runs, and parts requiring tight tolerances (±0.002mm). It is the preferred method when you need production-grade materials, complex geometries, and full material traceability. Konlida supports high-mix, low-volume production without minimum order quantities—making it cost-effective for projects ranging from single prototypes to thousands of parts.
How many machines do you have?
Konlida operates over 40 advanced CNC machining centers including DMG MORI 5-axis mills, Mazak multi-axis lathes and mill-turn centers, FANUC 4-axis machining centers, and GAMMA vertical machining centers. Our facility also houses Hexagon CMM inspection systems and Keyence optical measurement equipment.
Where are your parts manufactured?
All parts are manufactured at Konlida's 45,000 ㎡ facility in Suzhou, China. We ship globally with DDP options available （→ /contact-us/） for European, North American, and Asian destinations. Learn more about our facility.
How do I get a quote?
Upload your 3D CAD file and project specifications via our contact page （→ /contact-us/）. Our ProDesk engineering team will provide a comprehensive quote including DFM analysis （→ /about-us/prodesk/）, material recommendations, and lead time estimates within 24-48 hours.
Can I quote my part with all services at once?
Yes. When you submit your CAD file, our team reviews it for all applicable services—CNC milling, CNC turning, finishing, and assembly. You will receive a single quote covering all required processes.
What types of files do you accept?
We accept STEP (.stp, .step), IGES (.igs), Parasolid (.x_t, .x_b), and ACIS (.sat) files. SolidWorks (.sldprt) and native CAD files are also supported. 2D drawings with thread callouts, tolerances, and surface finish specifications should accompany your 3D model. View our design guidelines for more details.
I don't have a 3D CAD model. Can you create one for me?
Konlida does not offer industrial design services. If you need assistance creating a 3D CAD model, contact us （→ /contact-us/） and we can recommend design partners familiar with machining requirements.
Does Konlida offer finishing options and secondary processes?
Yes. We provide in-house coordinated finishing services including anodizing (Type II and III), passivation, bead blasting, polishing, powder coating, and chem film coating. Cleanroom assembly is available for medical and optical components.
Do you provide First Article Inspection (FAI) service?
Yes. FAI documentation per AS9102 is available for aerospace and defense applications. Standard deliverables include CMM inspection reports, material certifications, and Certificates of Conformance (CoC). All inspection is performed in-house under AS9100D and ISO 13485 certified quality systems.
How is 3D printing different at Konlida?
Konlida integrates 3D printing （→ /services/3d-printing/） with our core CNC machining capabilities to provide flexible prototyping and production solutions. Our industrial-grade 3D printing equipment is maintained to rigorous standards and operated by trained staff following carefully controlled procedures. Every project benefits from our ISO 9001 certified quality system and ProDesk engineering support （→ /about-us/prodesk/）.
What is stereolithography (SLA)?
Stereolithography (SLA) uses an ultraviolet laser focused to a small point, drawing on the surface of a liquid thermoset resin. Where the laser draws, the liquid solidifies. This process repeats in thin layers to form complex three-dimensional parts. SLA remains the gold standard for surface finish, accuracy, and fine detail resolution among 3D printing technologies.
What is selective laser sintering (SLS)?
Selective laser sintering (SLS) uses a CO₂ laser that draws onto a hot bed of thermoplastic powder, sintering the powder into a solid layer by layer. Because SLS uses actual engineering thermoplastics like nylon, its parts exhibit greater toughness and durability compared to SLA parts—making SLS ideal for functional prototypes and end-use components.
What is PolyJet?
PolyJet builds multi-material prototypes with flexible features and complex geometries. A range of durometers are available, suitable for elastomeric components like gaskets, seals, and housings. PolyJet jets small droplets of liquid photopolymer onto a build platform, curing each layer as it builds. Parts are ready for use after support material removal, with no post-curing required.
What is direct metal laser sintering (DMLS)?
Direct metal laser sintering (DMLS) uses a fiber laser system that draws onto a surface of atomized metal powder, welding the powder into a solid. After each layer, a recoater blade adds fresh powder and the process repeats until a final metal part is formed. DMLS can use most alloys, making it suitable for functional hardware in production-grade materials. Internal features and passages that cannot be cast or machined are possible with DMLS.
How dense are DMLS parts?
DMLS parts are approximately 99.5% dense. For applications requiring 100% density with certified mechanical properties, CNC machining from solid stock may be recommended. Our ProDesk team can advise on the best process for your application.
What companies do you work with?
Due to confidentiality obligations, we do not publish a full customer list. We serve OEMs and contract manufacturers across medical technology, aerospace, automotive, consumer electronics, and industrial equipment. Selected customer success stories are available under NDA or with client permission.
I don't have a 3D CAD model. Can you create one for me?
Konlida does not offer industrial design services. If you need assistance creating a 3D CAD model, contact us （→ /contact-us/） and we can recommend design partners familiar with our 3D printing and machining processes. For best results, submit files in STEP or IGES format.
What is the typical cost of 3D-printed parts at Konlida?
Cost depends on part geometry, material, quantity, and resolution requirements. The best way to get an accurate quote is to upload your 3D CAD model （→ /contact-us/）. Our ProDesk team provides a quote with free DFM analysis （→ /about-us/prodesk/） within 24-48 hours.
What are Konlida's CNC machining capabilities?
Konlida provides precision CNC milling and turning for prototypes and low-volume production runs. Our 5-axis machining centers from DMG MORI and Mazak, along with multi-axis lathes, deliver tolerances down to ±0.002mm. We machine engineering-grade metals and plastics suitable for functional testing, end-use applications, and regulated industries.
What is unique about Konlida's process?
Every project begins with a comprehensive DFM review （→ /about-us/prodesk/） by our ProDesk engineering team—not an automated algorithm. Before machining starts, we analyze tolerances, material suitability, and design optimization opportunities. All work is performed under ISO 13485 and AS9100D certified quality systems with full material traceability and in-house CMM inspection.
What is the typical cost of a machined part at Konlida?
Cost depends on part geometry, material, quantity, and finishing requirements. Unlike automated platforms that charge hidden NRE costs, we provide transparent quotes based on actual machining time and material. The best way to get an accurate price is to upload your 3D CAD model （→ /contact-us/） for a free DFM analysis and quote （→ /about-us/prodesk/） within 24-48 hours.
How does the quoting process work?
Upload your 3D CAD file and project specifications via our contact page （→ /contact-us/）. Our ProDesk engineers review your design and provide a detailed quote including DFM feedback （→ /about-us/prodesk/）, material recommendations, surface finish options, and lead time estimates. Unlike automated quoting tools, you receive actionable engineering insights—not just a price.
What materials does Konlida offer for machining?
We stock a wide range of metals and engineering plastics including aluminum (6061, 7075), stainless steel (304, 316L), titanium (Grade 2, Grade 5), brass, copper, PEEK, POM, PTFE, and more. All materials are backed by full lot traceability and material certifications. Browse our materials library for the complete list.
What are the minimum and maximum part sizes for machining?
For specific information on part size limits and design considerations for milling and turning, please see our CNC milling design guidelines and CNC turning design guidelines. Maximum part sizes: milling 1500mm × 800mm × 550mm; turning Ø350mm × 1000mm.
Why should I have my part machined rather than 3D printed?
CNC machined parts have the true mechanical properties of the selected material—strength, thermal resistance, and surface finish that 3D-printed parts typically cannot match. Our process delivers production-grade components with certified material properties and ISO-certified quality documentation —ready for functional testing and end-use applications.
Do you offer volume pricing for larger quantities?
Yes. For production machining quantities, we offer competitive pricing with lower per-part costs as volumes increase. Our high-mix, low-volume production model supports scaling from 10 to 10,000+ parts without minimum order requirements. Request a production quote （→ /contact-us/） for volume pricing details.
What are Konlida's sheet metal capabilities?
Konlida provides sheet metal fabrication （→ /services/sheet-metal-fabrication/） for functional prototypes and low-volume production parts. Our capabilities include laser cutting, bending, and precision forming in engineering-grade metals. Parts are manufactured under ISO 9001 certified processes with consistent quality and fast turnaround.
What is unique about Konlida's process?
Unlike automated online platforms, every sheet metal project at Konlida begins with a comprehensive DFM review （→ /about-us/prodesk/） by our ProDesk engineering team. We analyze bend radii, material springback, hole placement, and feature clearance before fabrication begins. This ensures your parts are optimized for manufacturability from the start.
What is the typical cost of a sheet metal part at Konlida?
Cost varies based on part geometry, material, quantity, and finishing requirements. The best way to get an accurate price is to upload your 3D CAD model （→ /contact-us/）. Our ProDesk team provides a detailed quote with free DFM analysis （→ /about-us/prodesk/） within 24-48 hours—transparent pricing with no hidden costs.
How does the sheet metal quoting process work?
Upload your 3D CAD file and specifications via our contact page （→ /contact-us/）. Our engineers review your design and provide a quote including DFM feedback （→ /about-us/prodesk/）, material recommendations, bend allowance calculations, and lead time estimates. Once approved, your parts enter production under our ISO-certified quality system.
What materials does Konlida offer for sheet metal fabrication?
We stock a range of sheet metal materials including stainless steel, aluminum, copper, and brass. All materials are backed by full lot traceability and material certifications. Browse our materials library for the complete list.
What are the minimum and maximum part sizes for sheet metal?
For detailed information on bend radii, hole-to-edge distances, and other design considerations, please see our sheet metal design guidelines. Contact our ProDesk team for project-specific feasibility review.
Do you offer finishing options for sheet metal parts?
Yes. Finishing options include anodizing, powder coating, passivation, bead blasting, and chem film coating—all coordinated in-house under one quality system.
What are Konlida's injection molding capabilities?
Konlida provides injection molding （→ /services/injection-molding/） for plastic parts in low-volume quantities from 25 to 10,000+ pieces. Our capabilities include overmolding and insert molding, with standard lead times as fast as 7 days. Our ISO 13485 certified molding processes help product developers get prototypes and production parts suitable for functional testing, clinical trials, and end-use applications.
What is unique about Konlida's process?
Every injection molding project begins with a comprehensive DFM review （→ /about-us/prodesk/） by our ProDesk engineering team. We analyze wall thickness, draft angles, gate placement, and material flow before mold fabrication begins. This engineering-driven approach （→ /about-us/prodesk/） identifies potential issues early, reducing tooling revisions and accelerating time to market.
What is the typical cost of injection-molded parts at Konlida?
Cost varies based on part geometry, material, quantity, and mold complexity. The best way to get an accurate price is to upload your 3D CAD model （→ /contact-us/）. Our ProDesk team provides a detailed quote with free DFM analysis （→ /about-us/prodesk/） within 24-48 hours—transparent pricing with no hidden tooling costs.
How does the quoting process work?
Upload your 3D CAD file and specifications via our contact page （→ /contact-us/）. Our engineers review your design and provide a quote including DFM feedback （→ /about-us/prodesk/）, material recommendations, mold design considerations, and lead time estimates. You receive actionable engineering insights—not just a price.
What resins can I use for injection molding?
Designers should consider application-specific material properties such as tensile strength, impact resistance, thermal performance, and biocompatibility requirements when selecting a resin. For medical applications, materials like medical-grade PEEK and PPS are available under ISO 13485 certification. If you need help selecting material, our ProDesk team provides material advisory support.
What materials does Konlida offer for injection molding?
We stock a wide range of thermoplastic resins and also accept many customer-supplied resins. Common materials include ABS, polycarbonate (PC), nylon, PEEK, POM, PPS, and medical-grade polymers. Browse our plastics library for the complete list.
What size can my injection-molded part be?
For detailed information on part size limits, wall thickness recommendations, draft angles, and other design considerations, please see our injection molding design guidelines. Contact our ProDesk team for project-specific feasibility review.
Why should I choose injection molding over 3D printing?
Injection-molded parts （→ /services/injection-molding/） have the true mechanical properties of the selected production material—strength, durability, and surface finish that 3D-printed parts typically cannot match. With ISO-certified molding processes, your parts are suitable for functional testing, clinical trials, and end-use production with full material traceability.
What is a Konlida Design Review?
A Design Review （→ /about-us/prodesk/） is a detailed DFM (Design for Manufacturability) analysis provided by our ProDesk engineering team. When your part geometry presents potential manufacturing challenges—such as thin walls, inaccessible threads, or difficult undercuts—we suggest modifications to ensure your design is fully compatible with our precision machining and molding processes before production begins.
What file format will you send me?
We provide revised models in STEP, IGES, or SolidWorks format, depending on the source file you originally submitted.
If I agree with the proposed changes, what should I do?
Simply confirm your acceptance of the Design Review recommendations in your quote response. Our ProDesk team will manufacture your parts according to the revised geometry. No additional steps are required.
If I prefer to modify my own source file, what do I do?
Download the revised model and compare it to your original design. Replicate the necessary changes in your own CAD tool and resubmit for an updated quote. Our team will verify the revised design and confirm manufacturability.
What if I disagree with the proposed changes?
Design challenges often have multiple solutions. You can modify your part geometry differently to address the underlying manufacturing concern, or contact our ProDesk engineers （→ /contact-us/） to discuss alternative approaches that meet both your functional requirements and our manufacturing capabilities.
How do I learn more about why the change was recommended?
Every Design Review includes detailed notes explaining the manufacturing rationale behind each suggestion—whether it relates to tool access, material behavior, or process limitations. For further discussion, contact our ProDesk team （→ /contact-us/） directly.
Are there extra fees for Design Review? What is the price of this service?
DFM analysis and Design Review （→ /about-us/prodesk/） are provided free of charge with every quote. Revised geometry is priced the same as any part. Minor geometry revisions typically have negligible cost impact.
Is this a design service?
Konlida does not offer product design services. Our Design Review is an engineering feedback process that identifies potential manufacturing issues and suggests practical solutions to ensure your parts can be produced to specification with our processes.
What happens if my part doesn't function based on the proposed change?
You are responsible for part design and function. Our Design Review identifies manufacturing concerns, but the final decision on any design change rests with your team. We recommend validating any revised geometry for functional performance.
Can I opt out of the Design Review process?
We believe DFM feedback adds significant value, but if you prefer not to receive design suggestions, please note this when submitting your project. We will quote your part as submitted and flag any features that may present manufacturing challenges.
Does Konlida use an external manufacturing network?
No. All parts are manufactured in-house at our 45,000 ㎡ facility in Suzhou, China. We do not outsource to third-party networks. This ensures every project is governed under one AS9100D and ISO 13485 certified quality system with complete accountability.
What expanded capabilities does Konlida offer?
Konlida provides a full spectrum of precision manufacturing services under one roof: CNC machining, CNC milling, CNC turning, injection molding （→ /services/injection-molding/）, sheet metal fabrication （→ /services/sheet-metal-fabrication/）, and 3D printing （→ /services/3d-printing/）. In-house capabilities also include surface finishing, cleanroom assembly, and CMM inspection.
Who can I talk to about my project requirements?
Every client is supported by a dedicated ProDesk engineer （→ /about-us/prodesk/） who provides DFM analysis, material recommendations, and ongoing project management. For specific feasibility questions, contact our engineering team （→ /contact-us/） directly.
How do I get a quote from Konlida?
Upload your 3D CAD file via our contact page （→ /contact-us/）. Our ProDesk team provides a comprehensive quote with free DFM analysis （→ /about-us/prodesk/） within 24-48 hours—not an automated price, but a detailed manufacturability assessment.
Do I need separate accounts for different services?
No. Konlida provides all manufacturing services through a single point of contact. One account. One partner. One quality system.
What if I need different services for different parts on the same project?
Submit all parts through a single project with your ProDesk engineer. We coordinate CNC machining, injection molding （→ /services/injection-molding/）, sheet metal （→ /services/sheet-metal-fabrication/）, and 3D printing （→ /services/3d-printing/） within one workflow—streamlining communication and simplifying project management.
Does Konlida support ITAR compliant projects?
Konlida's facility in China does not support ITAR-restricted projects. For aerospace and defense applications, we offer AS9100D certified manufacturing with full material traceability, FAI documentation per AS9102, and DDTC-compliant export controls for non-ITAR components. Contact our team to discuss your specific compliance requirements.
What is your security statement?
At Konlida, we are committed to safeguarding customer data, maintaining compliance, and mitigating risk. We protect customer intellectual property—including 3D CAD files, technical drawings, and project specifications—through a comprehensive approach including encryption, access controls, and strict confidentiality protocols. Your data is treated as proprietary information from the moment it is submitted.
Our systems and infrastructure are regularly assessed to ensure we meet our security objectives. We foster a security-aware organization through employee training and a culture where confidentiality is every team member's responsibility. For security or compliance-related concerns, please contact us at [sales78@konlidacn.com] or via our contact page （→ /contact-us/）.
What compliance and certifications do you follow?
Konlida adheres to the following regulations, frameworks, and quality management standards:
ISO 9001:2015 — Quality Management Systems
ISO 13485:2016 — Medical Device Quality Management
AS9100D — Aerospace & Defense Quality Management
IATF 16949 — Automotive Quality Management
ISO 14001:2015 — Environmental Management
ISO 45001:2018 — Occupational Health & Safety
GDPR — European Data Protection Compliance
For clients requiring NDA protection, we execute formal Non-Disclosure Agreements before technical review begins. Learn more about our certifications.
What data protection measures are in place?
Konlida implements industry-standard data protection measures to safeguard customer uploads and communications. These include encryption of files in transit and at rest, strict access controls limiting data visibility to authorized engineering personnel only, and formal confidentiality obligations for all employees. Customer CAD files and technical drawings are never shared with third parties without explicit client consent. Contact us （→ /contact-us/） to discuss specific data security requirements for your project.
How do you respond to any incidents?
We maintain documented incident response procedures and a dedicated team responsible for monitoring, detection, and remediation. Any security or confidentiality concern is escalated immediately and addressed according to established protocols. Clients are notified promptly of any incident affecting their data.
How do you manage potential security vulnerabilities?
We conduct regular assessments of our systems and infrastructure. Internal audits and process reviews identify and remediate potential vulnerabilities. Client data access is restricted to authorized personnel only, and all access is logged and auditable.
Do you conduct compliance audits?
Yes. We undergo regular internal audits and external assessments to maintain our ISO and AS certifications. Certification bodies conduct surveillance audits to verify ongoing compliance. Client-specific audits are welcomed and can be arranged through our quality team.
What is your process to educate Konlida employees around security and compliance?
Security and confidentiality are shared responsibilities at Konlida. All employees receive training on data protection, intellectual property handling, and incident reporting. Our quality management system ensures security protocols are embedded in daily operations. Regular training updates reinforce awareness of emerging threats and best practices.
What is your privacy policy?
Our privacy policy is available on our legal page （→ /legal/）. It details how we collect, use, and protect personal and business data submitted through our website and services.
How do I discuss security or compliance requirements for my project?
For specific security, compliance, or data protection questions, contact our team via our contact page （→ /contact-us/） or email us at [sales78@konlidacn.com]. We are happy to discuss NDA execution, certification documentation, and any additional requirements for your industry.